Knowing Which Event Management Software Provider to Choose

event management software

This post is helpful for female event organisers who are looking for solutions such as event management software and venues event management tools.

As you do your research for an effective event management software, you may be faced with the dilemma of narrowing down your choices. This can be very difficult, especially with the number of good options out there! This post gives you tips on how to scrutinize potential candidates based on one very important criterion when investing in a software: customer service.

There’s nothing more frustrating than using an event management solution and not getting the kind of support you are entitled to as a paying customer. Here are three ways to know that a provider is heavily invested in its clients:

1. They reply promptly to your questions.

The very first step when wanting to try out a product is to contact the provider via email or phone. You should tell them that you are interested in their solution and that you would want to find out how much it would cost you. Observe the language that they use this early in the business conversation. Do they reply promptly and in a friendly manner when addressing your requests? Do they sound polite over the phone? It’s a red flag to trust people who cannot communicate well with potential clients when looking for corporate event management solutions.

2. They are willing to give you a free trial or demo of their product.

Another way to know that a provider is truly invested in customer service is when they give you the chance to try out or explore their product without reservations. Before you make any big decision, you should gain enough understanding on how a certain event management software works. Try to ask if it’s possible to get a free trial. If this is not possible, check if you can get a free demo instead. A product expert should be able to demonstrate to you how the different features of the software can help you in organizing events.

3. They do not overdo sales.

Last but not the least, good event management software providers do not overdo sales. They do not call your office thrice a day to find out if you’re interested to buy their product. Everything should be conducted with grace. They should give you space to think about your options and to consider why they should be your ultimate pick from tens of other providers. Try to read in between the lines as well; see if they use welcoming language and if they will still take care of you after you have signed a contract. Ongoing customer support has to be afforded to clients like yourself.

If you are a sports event organiser, read more about planning a sports event.

Why Using Event Technologies is a Smart Choice

event technology

If you are an event organiser, you should consider using new event technologies such as the event management software and the event app. While not all event planners have these tools, they have some of the most practical uses that is why they are being used by top event agencies and professional conference organisers today.

Here are five reasons why you should consider using event tech solutions such as the event management software and the event app:

1. An event management software lets you handle different stages of the event lifecycle.

The real beauty of using an event management platform is that it allows you to organise the different stages of the event lifecycle. It lets you handle event registration, ticketing, event website creation, post-event surveys, and networking platforms among many others. For this reason, it is recommended that you look for an all-inclusive solution that would allow you to handle all these processes through a singular Content Management System (CMS).

2. An event management software can sync data to mobile apps.

Since the topic of using event promotion apps has been introduced, a good event management platform will also allow you to sync data to mobile solutions. There is no longer any need for continual importation and exportation of data when it can be automatically synced between different systems. The event app will be automatically updated, for example, if you update event information such as the time and date of the event, the agenda, the sponsors, and the speakers through the software. If you want more information about event management apps for iPad , iPhone or Android click on the hyperlink.

3. An event planning software helps with registration and ticketing.

Two of the most stressful processes for event planners are registration and ticketing. This is where an event management software best functions at since it automates these processes. This will allow your attendees to pay online at any time or place that is convenient for them. Tickets can also be automatically sent to the emails of your attendees so that you won’t have to distribute them physically by snail mail.

4. Event technologies can be used for all your events.

Another good feature of event technologies is that they are mostly sustainable. While you may choose to invest in one-off products, you can always pay for a platform at an annual rate to manage all your events. This is particularly helpful if you host several events throughout the year. Many event management software providers would also offer their products and services at a cheaper rate if you decide to use them as a long-term corporate solution. An event technology can be used for planning a sport event, for example, among many others.

5. Attendees enjoy the use of technology.

Last but not the least, attendees today are tech savvy. Once they see how convenient it is to register for your event – and if they enjoy modern solutions such as the event app – they would appreciate your events more. It gives them an impression that you are equipped with the latest tools and that you are not subjecting them to tired, outdated processes that should really be phased out in the events industry.